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What Do You Do If the Insurance Companys Pays the Patient?

If the insurance companies pays the patient, then you can send your bill to the patient. It is best to get the date it was paid to the patient and when it was cashed because most patients will say they never received it but seems to remember when you give them all of the details.

If the provider participates with the insurance company, make sure that you check accept assignment on the HCFA form to avoid having future checks sent to the patient. If the provider doesn't participates, you can bill the patient directly up front in the future and have them submit their own claims in the future.